Your customer recovery and revenue engine
Get discovered. Win customers. Bring them back.
ReConnect helps local businesses find missed opportunities, follow up with customers, recover lost sales, manage their reputation, and turn one-time buyers into repeat customers.
- 30-day free trial
- No card required
- Works on any smartphone
Follow up, message, get paid. Know who to contact, message them on WhatsApp, and see the sale it brings back.
Why ReConnect
Most customers don't leave. They just stop hearing from you.
People who have bought from you before are the easiest people to sell to again. They already know you and trust you. What's missing is a simple way to remember them.
- 01
Leads are forgotten and customers go cold
Busy days fill up with new enquiries. People who asked, and loyal buyers, drift away without anyone following up.
- 02
Follow-ups and repeat purchases are missed
Nobody remembers who was due to buy again, or who was promised a call back.
- 03
Reviews go unanswered and deliveries fail
An unhappy Google review sits there for weeks. A failed delivery is never rescheduled — and the customer quietly goes elsewhere.
How it works
Discover, connect, follow up, sell, deliver, review — and reconnect.
- Step 1
Connect your business
Sign up, add your details and, if you like, your Google Business Profile. No card needed.
- Step 2
Import your customers
From WhatsApp, your phone contacts or a spreadsheet. Phone numbers are cleaned up for you.
- Step 3
Discover opportunities
See who has gone quiet, which leads were never followed up, and what's at risk.
- Step 4
Follow up
Today's list tells you who to contact. Send a personal WhatsApp message in one tap.
- Step 5
Manage orders
Record what they order and what they've paid. Nothing slips.
- Step 6
Deliver
Assign a rider, follow the delivery, and recover the ones that fail.
- Step 7
Recover revenue
Completed orders and sales are tracked against the follow-ups that brought them.
- Step 8
Bring them back
Ask for a Google review, check in after delivery, and remind them when it's time to buy again.
Customer health
Know who has gone quiet, without lifting a finger.
ReConnect looks at each customer's last purchase and sorts them for you. High spenders and people who recently replied are flagged too, so the right names rise to the top.
- Active, Sleeping and Lost, with rules you can adjust
- VIP and hot customers highlighted
- Search, filter and tag your whole list
Follow-ups
A short list of who to contact today.
Create follow-ups yourself or let ReConnect suggest them when a good customer goes quiet. Your team gets reminders in the app and by email, so nobody slips through.
- Due today, overdue and upcoming at a glance
- Assign follow-ups to staff
- Daily reminder email for each team member
Personal messages, sent the right way.
Open a customer, see everything they've bought and said, and send a WhatsApp message from a template or in your own words. It opens in your own WhatsApp, ready to send — no extra fees.
- Free: sent from your own WhatsApp
- Consent tracked on every customer
- Optional automatic sending through Meta's official platform
Recovered sales
See the money your follow-ups bring back.
When a customer buys again, record the sale and link it to the follow-up. Your dashboard shows revenue attributed to follow-ups — only sales you linked, never guesses.
- Revenue attributed to follow-ups, by period
- Customers re-engaged and recovered sales
- Results per team member
Orders & delivery
Orders with items and payments, riders with their own delivery page, and failed deliveries turned into follow-ups. Completing an order records the sale.
Google reviews
See and reply to your Google reviews, get an alert for a bad one, and ask happy customers for a review after a delivery — using Google's own review link.
Owing, invoices & receipts
Know who owes you, send invoices and receipts on WhatsApp, and remind people politely with your bank details.
New stock & seasons
When something new arrives, see who'll want it. Birthday, Sallah and Christmas messages are ready, sent only to people who said yes.
On your phone
Add ReConnect to your home screen and get a notification when a customer writes or a follow-up is due.
Safe for your team
Owner, admin, manager and staff roles, two-step login, and an activity log of who did what.
Who it's for
Made for businesses that know their customers by name.
If your customers buy more than once and you talk to them on WhatsApp, ReConnect fits the way you already work. Starting in Nigeria, with more countries to follow.
- Fashion and fabrics
- Beauty and skincare
- Hair and nail salons
- Phones and electronics
- Furniture and interiors
- Real estate agents
- Car dealers
- Restaurants and catering
- Event planners
- Travel agencies
- Private clinics
- Gyms and fitness
Our principles
Built to earn your customers' trust — and yours.
You stay in control
ReConnect never messages customers on its own. It reminds you — you decide who to contact and what to say.
Consent comes first
Opt-in is tracked for every customer. Anyone who opts out or replies STOP can't be messaged from ReConnect.
Your data stays yours
Every business is kept separate. Export your customers to CSV at any time, and take them with you if you leave.
Pricing
Simple monthly plans in Naira.
Every plan includes every feature. Choose by how many customers and team members you have.
Starter
For small businesses starting to follow up consistently.
₦5,000/month
Start 30-day free trial- 100 customers
- 1 team member plus the owner
- 1 WhatsApp number
- Health scores, VIP alerts and opportunities
- Follow-up sequences and campaigns
- Recovered-sales tracking
- Import from WhatsApp, contacts or CSV
Business
RecommendedFor growing teams that follow up every day.
₦15,000/month
Start 30-day free trial- 2,000 customers
- 5 team members plus the owner
- 1 WhatsApp number
- Health scores, VIP alerts and opportunities
- Follow-up sequences and campaigns
- Recovered-sales tracking
- Import from WhatsApp, contacts or CSV
Pro
For established businesses with large customer lists.
₦35,000/month
Start 30-day free trial- 20,000 customers
- 15 team members plus the owner
- 3 WhatsApp numbers
- Health scores, VIP alerts and opportunities
- Follow-up sequences and campaigns
- Recovered-sales tracking
- Import from WhatsApp, contacts or CSV
Do I need the WhatsApp Business API?
No. ReConnect prepares each follow-up and opens WhatsApp on your phone or computer with the message ready — you tap Send, from your own number, with no message fees. If you want one-click sending with delivery ticks, you can connect your number through Meta's official WhatsApp Business Platform instead; Meta then charges some messages. We never ask for your WhatsApp password.
Are there extra fees for WhatsApp messages?
Not when you send from your own WhatsApp, which is how most businesses use ReConnect. Only if you choose automatic sending does Meta charge your WhatsApp account for some messages.
Does ReConnect send messages automatically?
No. ReConnect tells you who to follow up with and suggests a message. You review the customer and press send yourself.
What about customers who don't want messages?
Each customer's choice is recorded: WhatsApp messages yes or no, and offers yes or no. People who say no, or reply STOP, are left out. If a customer asks, you can download or delete their details.
How is recovered revenue calculated?
When you record a sale, you can link it to the follow-up that led to it. Only linked sales count as revenue attributed to follow-ups — nothing is credited automatically.
Can my staff use it?
Yes. Invite managers and staff, assign customers to them, and staff only see the customers assigned to them.
How do I pay?
In Naira through Paystack: upfront for 1 to 12 months by bank transfer, USSD or card (nothing renews automatically), or monthly by card. Every plan starts with a 30-day free trial, and you don't need a card to begin.
Your next sale is already in your customer list.
Start with sample customers or your own list. Connect WhatsApp when you're ready.
30-day free trial · No card required